SparkByte
FAQ

Frequentlyaskedquestions

Straight answers to the questions we hear most often. If you do not see what you are looking for, book a free consultation and ask us directly.

What services does SparkByte offer?
We build websites, provide SEO, design AI automations, map AI workflows, develop custom business software, and offer IT consultancy for UK SMEs. Everything is built around your operational needs. We do not force a predetermined technology stack on you.
How much does a business website cost in the UK?
Typical SME websites range from £3,000 to £15,000 depending on pages, features, and design complexity. A simple brochure site sits at the lower end; e-commerce or custom functionality pushes toward the higher end. See our full website cost guide for a detailed breakdown.
How much does custom software cost for a small UK business?
Internal tools and dashboards typically start around £15,000. Full business platforms range from £40,000 to £100,000+ depending on user count, integrations, and complexity. We break projects into phases so you see value before spending the full amount.
How much does AI automation cost?
A single AI assistant or automation workflow typically costs between £5,000 and £25,000 depending on integrations and complexity. Workflow design and build projects range from £8,000 to £35,000. Monthly maintenance retainers start from £500.
How long does a website project take?
Most projects take 4 to 8 weeks from kickoff to launch. Complex sites with custom functionality may take 10 to 12 weeks. We provide a detailed timeline during the proposal phase.
How long does custom software take to build?
Internal systems typically take 8 to 16 weeks. Complex platforms can take 4 to 6 months. We deliver in phases so you get a working system quickly. New features get added as we go.
Do you work with businesses outside Birmingham?
Yes. We are based in Birmingham and work with SMEs across the UK, mostly remotely. We'll travel for workshops and key meetings if it helps.
Will we own the software you build?
Yes. You own the code, the data and the system. We use open-source technologies and provide full source code and documentation. No vendor lock-in. No ongoing licensing fees to us.
What is the difference between AI automations and AI workflows?
AI automations run hands-off — answering emails, processing data, or updating records on their own. AI workflows look at your whole process and add automation where it actually helps, while keeping humans in charge of the important decisions.
Can you integrate with our existing tools (CRM, accounting, etc.)?
Yes. We connect with most major CRMs, accounting software, and third-party APIs. If your tool has an API or supports webhooks, we can integrate it into your website or internal system.
What is the free workflow review?
A 30-minute video call where we look at what's frustrating you and what tech you're using. After the call, we send you a short written summary with practical recommendations. No obligation. No hard sell.
Do you offer ongoing support after launch?
Yes. We offer maintenance retainers and ad-hoc support for all projects. Retainers cover updates, security patches, performance monitoring, and minor changes.
Should I buy off-the-shelf software or build custom?
If your process is standard and your team is small, buy. If your workflow is unique, spreadsheets are breaking, and off-the-shelf tools force awkward workarounds, build custom. Our consultancy service can help you decide.
How do I know if my business has outgrown spreadsheets?
If multiple people maintain different versions, data entry takes hours weekly, reporting is always out of date, or errors are causing real problems, you have outgrown spreadsheets.
What is workflow automation and do I need it?
Workflow automation moves data and tasks between your apps without manual copying. If your team does repetitive data entry or chases status updates, automation will save hours every week.
What industries do you specialise in?
Property management, professional services (accountants, consultants), construction and trades, healthcare, and operations-heavy SMEs. We know the rules and the day-to-day problems these sectors face.
Do you do SEO as well as web design?
Yes. Every website we build is optimised for search as standard. We also offer ongoing SEO retainers for businesses that want to improve rankings and organic traffic over time.
What is your process for starting a project?
Discovery > Proposal > Design/Build > Test > Launch > Support. You are involved at every stage with regular check-ins and demo sessions. Nothing moves forward without your approval.
Can you help us plan before we commit budget?
Yes. Our IT consultancy and free workflow review exist for exactly this. We help you understand your options, costs and risks before you invest.
What makes SparkByte different from other agencies?
We start with your operational pain. We do not push a technology stack. We build what you actually need and teach your team to use it. Then we stay around for support. No jargon. No unnecessary complexity. We will not sell you things you do not need.

Still have questions?

Book a free consultation. It is a low-pressure conversation where you can ask anything about your project, our process, or pricing.